Talent

Admitting I Don't Understand
Industry Admitting I Don't Understand
This year I’m leaning in to two themes that confound, terrify and engage me.
January 24, 2024
Don’t Be Risky
Brokerage Ops Don’t Be Risky
Here are three ways your client service talent strategy can supercharge (or sink...
December 1, 2023
Fearless Feedback
Brokerage Ops Fearless Feedback
You can take the dread out of performance improvement conversations.
December 1, 2023
Building an Inclusive Workplace
Brokerage Ops Building an Inclusive Workplace
When you get serious about diversity in your company, you’ll need to train you...
December 1, 2023
Council Foundation Scholar Spotlight
Brokerage Ops Council Foundation Scholar Spotlight
The next generation of insurance talent is here.
December 1, 2023
From Coast Guard to Consultant
Podcasts From Coast Guard to Consultant
How serving in another capacity can bridge the gap to a client client service.
October 1, 2023
Continuing the Industry’s Legacy of Innovation
Industry Continuing the Industry’s Legacy of Innovation
Q&A with Robert Cox, President and COO, Insurance Operations, Markel
Sponsored By Markel September 27, 2023
Pass It On
Brokerage Ops Pass It On
Boomers have to start perpetuating the institutional knowledge and business skil...
September 27, 2023
Equal Parts Talent & Technology
Industry Equal Parts Talent & Technology
Q&A with Andrew Robinson, CEO, Skyward Specialty Insurance
Sponsored By Skyward Specialty Insurance September 27, 2023
Try Fishing in a Different Pond
Brokerage Ops Try Fishing in a Different Pond
With some accommodations, your firm can maximize the talent of people with neuro...
September 27, 2023