Brokerage Ops

Look beyond the standard legal due diligence checklist to ensure your target is ...

Brokerage Ops 5 Tech Tools to WFH, During Self Quarantine

Leader's Edge writer Zach Ewell shares some helpful apps and technology that he ...

Someone who didn’t take an RMI class may not understand words like producer, medpay, or even “claim.” Instead, use the simplest terms and include the characteristics of the people who are successful in the role.

Brokerage Ops Mapping a Better Candidate Journey

Customer Experience

There's a lot more than you might think behind those whimsical insurtech identit...

Den Bishop of Holmes Murphy shares his experience as a customer after a tornado ...

Brokerage Ops Smaller Steps Bring Better Results

Q&A with Sandeep Deva, VP, Consulting and Product Design, Exdion

Sponsored By Exdion

Industry Bettering the Customer Experience through Partnership and Collaboration

Industry tripod discusses connectivity and the consumer amidst changing industry...

See all Customer Experience

Brokerage Ops Regulating Cannabis, Deregulating Everything Else

Amid the campaign activity and political posturing in 2020, the Trump administration and Congress may actually make headway on the joint-employer standard and cannabis.

Brokerage Ops 20 for 2020

These 20 steps can help you achieve a reasonable state of cyber-security maturity.

Brokerage Ops 3 Rules of Good Gift-Giving

Brokers can make more of an impression this year by following three simple rules.

Brokerage Ops Your Interns, Your Future

Change the narrative for the next generation. They may be knocking on your door soon.