Brokerage Ops

Managing the ‘Challenging Generation’
Brokerage Ops Managing the ‘Challenging Generation’
Gen Z has earned a reputation for difficulty in the workplace. Start from a plac...
The Journey to Reduced Errors and Omissions in Benefits
Brokerage Ops The Journey to Reduced Errors and Omissions in Benefits
Comprehensive digital integration of agency platforms is a boon for insurers and...
To have courageous conversations, we must be willing and able to make mistakes. This goes against the dominant cultural norms of perfectionism and maintaining an image of competence and infallibility.
Brokerage Ops Doing the Work for DEI

Diversity, Equity and Inclusion

Make a Simple, Powerful Statement on Belonging
Industry Make a Simple, Powerful Statement on Belonging
Meet people where they are and how they want to be called.
Unifying Voices: Empowering Diversity in Insurance
Industry Unifying Voices: Empowering Diversity in Insurance
Five organizations united in April for an extraordinary event to move DEI forwar...
Doing the Work for DEI
Brokerage Ops Doing the Work for DEI
Real engagement on diversity, equity, and inclusion requires understanding ourse...
Pressing On Past DEI Fatigue
Industry Pressing On Past DEI Fatigue
Despite the challenges of stagnancy and pushback, we must continue to be deliber...
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Craft over Cramming
Brokerage Ops Craft over Cramming
Improving sales and renewal processes can increase profits and reduce stress for new hires and veterans alike.
Better Accounting Means Better Business
Brokerage Ops Better Accounting Means Better Business
Q&A with Jordan Katz, CEO & Co-Founder of Comulate
Sponsored By Comulate
Before You Flip the Switch
Brokerage Ops Before You Flip the Switch
Here are five best practices for a smooth software conversion.
Sponsored By Vertafore
New Remote Workplace Demands New Skills
Brokerage Ops New Remote Workplace Demands New Skills
Q&A with Dawn Brost, Senior Vice President, E&S Brokerage Excess Casualty, Nationwide
Sponsored By Nationwide
Back to Work
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Client Service
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Financial Planning
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