Brokerage Ops

Brokerage Ops Pandemic-Induced Stress is New for Us All

Q&A with Ali Payne, President, Ethos

Brokerage Ops Resilience in Difficult Times

Now more than ever, we need model leaders.

Since I’ve gotten a head start on working from home compared to most Americans, I want to share several apps and tools my team and I use to stay on top of deadlines and finish work without stepping outside.

Brokerage Ops 5 Tech Tools to WFH, During Self Quarantine

Customer Experience

Q&A with Jay Bregman, Co-Founder and CEO, Thimble

There's a lot more than you might think behind those whimsical insurtech identit...

P&C Tornado Talk

Den Bishop of Holmes Murphy shares his experience as a customer after a tornado ...

Brokerage Ops Smaller Steps Bring Better Results

Q&A with Sandeep Deva, VP, Consulting and Product Design, Exdion

Sponsored By Exdion

See all Customer Experience

Brokerage Ops Digital Relationships, Small Business, and Advising from Afar

Q&A with Amy Zupon, CEO of Vertafore

Brokerage Ops The COVID Diaries: Reflections from China and Italy

Q&A with Yichen Zhang, Assistant Manager, Global Networks, Continental Insurance Brokers in China; Tommaso Bazzi, CEO, Bazzi and Partners in Italy; and Steven Zan, International Division Director, Assiteca in Italy

Brokerage Ops It Comes Down to Culture

Look beyond the standard legal due diligence checklist to ensure your target is consistent with your risk tolerance.

Brokerage Ops Mapping a Better Candidate Journey

Creating an Amazon-like recruiting experience is your first step.