Brokerage Ops
Brokerage Ops
The Changing Buyer Landscape
As multibillion-dollar deals grab headlines, what does it mean for the overall i...
Brokerage Ops
The New, New Generation in the Office
Generation Z could comprise one-third of the workforce by 2030. Employers would ...
Diversity, Equity and Inclusion
Industry
Talent May Be Equally Distributed, but Opportunity Is Not
A partnership between EPIC and Youth About Business is changing lives.
Brokerage Ops
Inclusive Leadership Is Everything
An organization where every employee has a seat at the table will thrive, but ma...
Brokerage Ops
The Intersection of Covering, Mental Health, and DEI
“Covering” represents a systemic workplace challenge. Here is what business ...
Brokerage Ops
Know Your Audience
As population demographics change, industry commitment to diversity, equity, and...
Brokerage Ops
The AI-Enabled Insurance Broker
Incorporating automation into brokerage operations can enhance service excellence and efficiency while reducing costs.
Brokerage Ops
Are AI Agents Ready to Serve?
The latest iteration of artificial intelligence is emerging as a co-pilot, and possible competitor, to insurance professionals.
Brokerage Ops
Building an Efficient Insurance Experience
Q&A with Mylo CEO David Embry and President and COO Belen Tokarski
Brokerage Ops
2024: The Year of the Rebound
After a strong comeback in 2024, the insurance industry, along with insurance brokerage M&A, are poised to maintain growth into 2025.