Brokerage Ops

Brokerage Ops Building an Efficient Insurance Experience

Q&A with Mylo CEO David Embry and President and COO Belen Tokarski

Brokerage Ops 2024: The Year of the Rebound

After a strong comeback in 2024, the insurance industry, along with insurance br...

By combining positive language with active listening and a 'Yes, and' mentality, you can create a supportive, solutionfocused environment, where ideas flourish, relationships strengthen, and challenges are addressed constructively. This will empower your team, inspire collaboration, and drive meaningful progress.

Brokerage Ops Clear Communication Is the Key to Success

Diversity, Equity and Inclusion

A partnership between EPIC and Youth About Business is changing lives.

An organization where every employee has a seat at the table will thrive, but ma...

Brokerage Ops The Intersection of Covering, Mental Health, and DEI

“Covering” represents a systemic workplace challenge. Here is what business ...

Brokerage Ops Know Your Audience

As population demographics change, industry commitment to diversity, equity, and...

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Brokerage Ops One Management System to Rule Them All

More than three years in the making, CRM pioneer Salesforce is rolling out an AI-powered agency management solution designed specifically for insurance brokers.

Brokerage Ops The Trouble With Benchmarking

There’s more than one metric to consider when assessing the size of your book of business.

Brokerage Ops Technology Is a Catalyst for M&A Integration

Buyers and sellers can both benefit from good tech.