Brokerage Ops

Your Best Recruiting Tool May Be Your Culture
Brokerage Ops Your Best Recruiting Tool May Be Your Culture
Nationwide's Amy Shore explains why it should be at the core of your organizatio...
Sponsored By Nationwide
Modernizing Insurance Communication
Brokerage Ops Modernizing Insurance Communication
Q&A with Mike Greene, CEO & Co-Founder of Hi Marley
I think the world is really changing. I think our industry has been slow to get to it, but we have a couple of advantages: we’re good at data; we’re good at risk analyses; and we can empower our corporate clients who are trying to figure out what to do with big data and analytics.
Brokerage Ops Taking the Robot out of the Human

Customer Experience

Modernizing Insurance Communication
Brokerage Ops Modernizing Insurance Communication
Q&A with Mike Greene, CEO & Co-Founder of Hi Marley
Making Strides and Planting Stakes
Industry Making Strides and Planting Stakes
Our industry is making progress on technology. No, really. It is.
Human-Robot Relationships Are Here to Stay
Brokerage Ops Human-Robot Relationships Are Here to Stay
…And like any relationship, they require effort
Q&A with Sherisa Crevier
Brokerage Ops Q&A with Sherisa Crevier
Crevier is Vice President, Agency Operations Manager, Parker Smith & Feek
See all Customer Experience
5 Bitchin' Business Books
Brokerage Ops 5 Bitchin' Business Books
Our picks for good leadership reads.
Mentor vs. Sponsor
Brokerage Ops Mentor vs. Sponsor
Who is truly the advocate needed by mid-level professionals seeking to move up the pyramid?
Price Isn't Everything
Brokerage Ops Price Isn't Everything
Don’t lose sight of strategic alignment when you find a nicely priced deal.
D&I in Four Parts
Brokerage Ops D&I in Four Parts
Key Takeaways from The Council’s diversity and inclusion seminars
Culture
Browse Culture
Perpetuation
Browse Perpetuation
Robotic Process Automation
Browse Robotic Process Automation