Leadership

Building a Human-Centered Culture
Brokerage Ops Building a Human-Centered Culture
Q&A with Warren Wright, Second Wave Learning, and Farzin Farzad, Critical Equity...
November 1, 2022
Attention Deficit
Brokerage Ops Attention Deficit
The inability to focus is taking a serious toll on performance. Here’s what le...
October 10, 2022
Pushing the Needle Forward
Brokerage Ops Pushing the Needle Forward
Q&A with outgoing Council Chair Nancy Mellard, EVP and General Counsel, CBIZ
September 29, 2022
Anomie Is the Enemy
Brokerage Ops Anomie Is the Enemy
Now, more than ever, leaders must exhibit skills that might not come naturally, ...
September 29, 2022
Rotem Iram, Founder and CEO, At-Bay
Lifestyle Rotem Iram, Founder and CEO, At-Bay
“The truth is, I trust my people more than I trust myself. So I give them a lo...
September 29, 2022
Addressing Workforce Burnout, Adding Empathy to Claims Adjusting
Brokerage Ops Addressing Workforce Burnout, Adding Empathy to Claims Adjusting
Q&A with Mike Hoberman, North America President of TPA Solutions, and Pat Van Ba...
Sponsored By Crawford September 29, 2022
The Three-Legged Stool of Sustainable Industry Leadership
Industry The Three-Legged Stool of Sustainable Industry Leadership
Q&A with Bryan Sanders, President, Markel Specialty
Sponsored By Markel September 1, 2022
Not So Fast!
Health+Benefits Not So Fast!
Longevity in the workforce is growing. How do employers serve a wide range of ge...
September 1, 2022
Vinnie Hager, President, JGS Insurance, Holmdel, New Jersey
Lifestyle Vinnie Hager, President, JGS Insurance, Holmdel, New Jersey
“I have no problem taking other people’s experience and adopting that for ou...
September 1, 2022
Lessons in Change Management
Brokerage Ops Lessons in Change Management
Q&A with James Thom, Chief Product Officer, Vertafore
Sponsored By Vertafore September 1, 2022