Customer Experience

The Demand for Digital Brokers
P&C The Demand for Digital Brokers
How customer expectations have changed, from small clients to large, and what th...
December 21, 2020
Driving Efficiency in Virtual Care
Health+Benefits Driving Efficiency in Virtual Care
Q&A with Jonathan Pearce, CEO, Zipnosis
October 20, 2020
You Go First
Brokerage Ops You Go First
Industry players are working in tandem so information can flow seamlessly throug...
September 24, 2020
Revolutionizing the Insurance Value Chain
Industry Revolutionizing the Insurance Value Chain
Q&A with John Simpson, President & CEO, Patra
Sponsored By Patra August 26, 2020
Elevating the Standard of Surgical Care
Health+Benefits Elevating the Standard of Surgical Care
Enhanced surgical pathways fast-track employees to recovery.
July 13, 2020
Making up for Lost Time
EBLF Making up for Lost Time
Market leading carriers are finally utilizing HR tech.
June 8, 2020
Gig Workers Face Big Changes Due to COVID-19
P&C Gig Workers Face Big Changes Due to COVID-19
Q&A with Jay Bregman, Co-Founder and CEO, Thimble
April 27, 2020
What's In A Name?
Industry What's In A Name?
There's a lot more than you might think behind those whimsical insurtech identit...
March 1, 2020
Tornado Talk
P&C Tornado Talk
Den Bishop of Holmes Murphy shares his experience as a customer after a tornado ...
December 11, 2019
Smaller Steps Bring Better Results
Brokerage Ops Smaller Steps Bring Better Results
Q&A with Sandeep Deva, VP, Consulting and Product Design, Exdion
Sponsored By Exdion November 27, 2019