Brokerage Ops

Brokerage Ops Brokerage Operations Snapshot

A sample of results from The Council of Insurance Agents & Brokers’ 2026 Opera...

For many independent insurance brokerages, the question is no longer whether the...

In order for AI to get over the hump of just good enough into the world of higher-quality and demonstrable impact, it really does require a mix of deep domain knowledge plus what the technology can do.

Brokerage Ops Investing in AI Takes More Than Money

Diversity, Equity and Inclusion

DEI legal expert David Glasgow shares DEI lawsuits to watch and strategies for e...

In Marsh McLennan Agency regions across the country, Growth in Relationships and...

P&C All Eyes on You

Employers face shifting federal laws and changing workplace cultures as liabilit...

P&C In the (Alphabet) Soup

Q&A with D&O Insurer Defense Attorney, Dan Bailey, Partner at Bailey Cavalieri

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Brokerage Ops Go Out on a Limb

Sometimes you need to stretch a bit further to find the best new hire for your firm.

Brokerage Ops Your Next Big Thinker

AI is being used widely across industries, but many companies don’t have the training or skill sets in place to properly use the technology today. What does that mean when hiring for tomorrow?

Brokerage Ops Broad Demographics, Broader Needs

Meeting the needs of today's diverse workforce requires creative solutions.

Brokerage Ops The Cohort the Hard Market Built

The next 12 months will reveal whether a young generation of producers learned enough to thrive in the softening insurance market.