Brokerage Ops

Brokerage Ops Is Your Agency Ready for AI?

Agencies must lock down their data, talent, tech, and operations if they want to...

Brokerage Ops Optimism in the Face of AI’s Existential Threat

Five reasons to feel good about the future of insurance brokerage, no matter wha...

Learning environments show who can make thoughtful trade-offs and who struggles to adapt priorities when new demands are introduced.

Brokerage Ops How They Learn Is How They’ll Work

Diversity, Equity and Inclusion

In Marsh McLennan Agency regions across the country, Growth in Relationships and...

Employers face shifting federal laws and changing workplace cultures as liabilit...

P&C In the (Alphabet) Soup

Q&A with D&O Insurer Defense Attorney, Dan Bailey, Partner at Bailey Cavalieri

Industry Resilient by Design

DEI continues to provide value despite political and corporate headwinds.

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Brokerage Ops Making Dollars and Sense of AI

As artificial intelligence proliferates in insurance brokerage operations, firms are growing more savvy at finding technologies that best serve their bottom line.

Brokerage Ops Small Brokerages Won’t Be Left Behind

You don’t have to be a large firm to implement AI in a manner that generates significant benefits at a reasonable cost, as the experience of one smaller brokerage shows.

Brokerage Ops AI in Zero-Error Environments

Brokers’ due diligence on AI vendor capabilities is crucial for extracting the technology’s benefits.