Brokerage Ops

Brokerage Ops Stop Hiring for Experience, Build It

The insurance industry hurts itself by demanding four-year degrees for jobs that...

Brokerage Ops The Great Geographic Reset

As skyrocketing housing costs and mounting environmental risks push people away ...

But here’s the uncomfortable truth: many agencies aren’t struggling with AI because the technology isn’t mature enough. They’re struggling because they’re not ready to use it. AI doesn’t fix foundational problems. It exposes them.

Brokerage Ops Is Your Agency Ready for AI?

Diversity, Equity and Inclusion

In Marsh McLennan Agency regions across the country, Growth in Relationships and...

Employers face shifting federal laws and changing workplace cultures as liabilit...

P&C In the (Alphabet) Soup

Q&A with D&O Insurer Defense Attorney, Dan Bailey, Partner at Bailey Cavalieri

Industry Resilient by Design

DEI continues to provide value despite political and corporate headwinds.

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Brokerage Ops Optimism in the Face of AI’s Existential Threat

Five reasons to feel good about the future of insurance brokerage, no matter what the market says.

Brokerage Ops Making Dollars and Sense of AI

As artificial intelligence proliferates in insurance brokerage operations, firms are growing more savvy at finding technologies that best serve their bottom line.

Brokerage Ops Small Brokerages Won’t Be Left Behind

You don’t have to be a large firm to implement AI in a manner that generates significant benefits at a reasonable cost, as the experience of one smaller brokerage shows.

Brokerage Ops How They Learn Is How They’ll Work

Learning environments offer signals about work habits that can slow or supercharge agency growth, but only if leaders are paying attention.