Customer Experience

Health+Benefits
Meet Zoe, Your Personal Health Assistant
Q&A with Guy Benjamin, Co-Founder & Co-CEO, Healthee
June 15, 2022

Brokerage Ops
Where the Rubber Meets the Road
The challenge of keeping up can put companies in a tailspin. Focus on your core ...
May 31, 2022

EBLF
Employee Benefits in the Digital Sphere
Q&A with Mike Simonds, Chief Operating Officer, Unum Group
May 31, 2022

Brokerage Ops
You Should Know Me Better by Now
Take the first steps to building a customer-centric insurance experience.
February 28, 2021

P&C
The Demand for Digital Brokers
How customer expectations have changed, from small clients to large, and what th...
December 21, 2020

Health+Benefits
Driving Efficiency in Virtual Care
Q&A with Jonathan Pearce, CEO, Zipnosis
October 20, 2020

Brokerage Ops
You Go First
Industry players are working in tandem so information can flow seamlessly throug...
September 24, 2020

Industry
Revolutionizing the Insurance Value Chain
Q&A with John Simpson, President & CEO, Patra
August 26, 2020

Health+Benefits
Elevating the Standard of Surgical Care
Enhanced surgical pathways fast-track employees to recovery.
July 13, 2020