Customer Experience

Bettering the Customer Experience through Partnership and Collaboration
Industry Bettering the Customer Experience through Partnership and Collaboration
Industry tripod discusses connectivity and the consumer amidst changing industry...
October 31, 2019
15 Insurtechs to Know
Brokerage Ops 15 Insurtechs to Know
These startups are automating pieces within coverage placement for small and mid...
October 7, 2019
Agency Connect at ITC
Industry Agency Connect at ITC
Key takeaways from this first-ever event at InsureTech Connect.
October 3, 2019
Q&A with Amy Zupon, CEO of Vertafore
Brokerage Ops Q&A with Amy Zupon, CEO of Vertafore
Zupon discusses the evolution of data in insurance.
Sponsored By Vertafore October 1, 2019
Modernizing Insurance Communication
Brokerage Ops Modernizing Insurance Communication
Q&A with Mike Greene, CEO & Co-Founder of Hi Marley
August 15, 2019
Making Strides and Planting Stakes
Industry Making Strides and Planting Stakes
Our industry is making progress on technology. No, really. It is.
July 12, 2019
Human-Robot Relationships Are Here to Stay
Brokerage Ops Human-Robot Relationships Are Here to Stay
…And like any relationship, they require effort
July 10, 2019
Q&A with Sherisa Crevier
Brokerage Ops Q&A with Sherisa Crevier
Crevier is Vice President, Agency Operations Manager, Parker Smith & Feek
June 4, 2019
Q&A with Stuart Kaplan
Industry Q&A with Stuart Kaplan
Kaplan is Vice President, Sales, Insurity
June 4, 2019
Q&A with Tim Angiolillo
Industry Q&A with Tim Angiolillo
Angiolillo is the Strategy Lead at Cake & Arrow
June 4, 2019