Health+Benefits

How Captives Meet New Employee Benefits Expectations

Q&A with Stephani Manning, President and Shareholder, Innovative Captive Strategies
Sponsored by Innovative Captive Strategies Posted on August 11, 2026
Q
How have employer expectations for benefits advisors changed, and what is driving that?
A

Employers now see health insurance as a long-term business strategy. They also expect advisors to manage one of their largest business expenses year-round, not just shop the renewal.

That shift is being driven by double-digit renewals. In today’s labor market, employers can no longer keep passing those costs on to employees. The healthiest employers continue leaving the fully insured market, leaving everyone else in a weaker pool. The conversation has shifted from “What’s my increase?” to “What’s causing it, and what can we do?”

Q
How can a captive manager like ICS help brokers respond to those expectations?
A

We work through the broker, who remains the trusted advisor. ICS manages the captive behind the scenes, from underwriting and stop-loss negotiations to reporting and clinical strategy, so the agency never has to build it.

What sets our captives apart is who is in them. Highly vetted members create a stronger risk pool. Brokers gain reporting, proformas, analytics, and a population health team that no agency could staff alone. When clients ask what is driving healthcare spend, brokers have answers backed by data.

Q
What advantages do employers gain by transitioning to a captive?
A

Transparency comes first. A fully insured plan provides a renewal number with little explanation. In an ICS captive, they see exactly how their dollars are allocated across fixed costs, claims, and the captive layer. Roughly 60% to 70% of that premium becomes opportunity they can influence.

They gain stability, a tailored clinical strategy, and collaboration with other members. Employers can retain claims, share learnings and risk with the group, and transfer catastrophic risk to the carrier, so a bad year is a piece of the picture, not the whole renewal. When the captive performs, savings come back to members rather than a carrier’s margin.

The strongest candidates have more than $500,000 in fully insured premium, no recurring large claimants, and invest in employee well-being.

One employer joined a captive in 2014 and stayed through a difficult first year. Twelve years later, it has saved nearly $5 million compared with remaining fully insured, while maintaining per-employee costs below the national average each year. Even at maximum loss ratio, its renewal outperformed the market. Using its own data, the company identified gaps, implemented vetted solutions through our targeted risk improvement program, and reinvested the savings in an in-house health coach and wellness center. Cost control came through transparency and acting on its own data.

For many employers, delaying alternative funding can become increasingly expensive. As healthier groups leave the fully insured market, those who remain shoulder more risk each year.

For brokers, success depends on who is running the captive. Results require vetted membership and experienced management. That track record is what lets a broker place a client with confidence.

Q
How can advisors help employers take advantage of a captive?
A

Advisors need to understand their clients’ numbers and what drives costs. Because captives are self-funded, advisors who can explain them and interpret renewals earn lasting confidence. Pharmacy is one of the biggest opportunities today. Specialty drugs and GLP-1s drive a growing share of costs, so understanding PBM contracting is a real edge.

More decisions run through the CFO, so advisors need to speak their language. A captive is a long-term commitment, and the advisor who is honest up-front, including what a bad year looks like, builds trust that lasts.

Q
How do advisors benefit from becoming a stronger strategic partner?
A

Our broker partners keep about 96% of their captive business year to year, and roughly 40% of captive placements come in as new business to the agency. Clients stay because they are invested in something they helped build.

Captives give advisors a compelling conversation starter. It is a genuine alternative to the traditional renewal, which starts a different conversation with clients and prospects who are tired of hearing that a double-digit increase is just the market.

Employers will continue treating benefits as a financial strategy, not an annual purchase. Captives are bringing that approach to the middle market, and advisors who move beyond renewals to long-term risk management will be best positioned to lead.

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