Preparing for a Post COVID-19 Reality

Sedgwick is spearheading efforts and initiatives to keep clients prepared for whatever comes their way.

Sponsored by Sedgwick Posted on January 21, 2021

Sedgwick’s numerous experts believe the following trends and topics are poised to significantly impact our industry in 2021.

For a deeper dive into the first trend—resilience and readiness—click here.

Resilience + Readiness

1

Supporting physical, emotional and financial wellness
Overcoming COVID-19 fear factor and fatigue
Planning for business continuity
Protecting your business and brand

People + Productivity

2

Adapting to the new remote reality
Closing the talent gap
Combating COVID-related workforce challenges
Choosing a “people first” strategy

Care + Advocacy

3

Addressing essential worker burnout, healthcare shortages and PTSD trends
Leading with empathy for benefits and beyond
Navigating drug trends, testing and treatment
Continuing care in a socially distanced future
Cultivating concierge-level service

Technology + Consumer Experience

4

Embracing analytics and capitalizing on the value of data
Keeping up with the rapid pace of innovation
Guiding the digital journey
Supporting individuals through self-service enhancements
Increasing access and acceptance of virtual care

Evolving Risks + Response

5

Mitigating the perfect risk storm
Addressing gaps in a hardening market
Smoothing out supply chain disruptions
Building upon the value of partnerships
Protecting against cyber risks and system vulnerabilities

Regulatory Change + Compliance

6

Complying with new and changing regulations
Preparing for compensability challenges
Guarding privacy under new laws and practices

Trends + Transformation

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