Jenn Walsh

As the founder of GenuineShift, Walsh helps executives and their teams get "unstuck" and partners with them to reduce stress and accelerate their organization's growth within the employee benefits ecosystem. She previously worked as national benefits leader at Woodruff-Sawyer for 13 years.
Brokers and Carriers Can Only Solve Big Problems Together
Brokerage Ops Brokers and Carriers Can Only Solve Big Problems Together
Neither side has done enough to strengthen their partnership to meet major indus...
May 28, 2025
The Trouble With Benchmarking
Brokerage Ops The Trouble With Benchmarking
There’s more than one metric to consider when assessing the size of your book ...
January 14, 2025
Craft over Cramming
Brokerage Ops Craft over Cramming
Improving sales and renewal processes can increase profits and reduce stress for...
May 26, 2024
Your New Employees Are Risky
Brokerage Ops Your New Employees Are Risky
There are some things your new hires need (and want) to know.
January 24, 2024
Don’t Be Risky
Brokerage Ops Don’t Be Risky
Here are three ways your client service talent strategy can supercharge (or sink...
December 1, 2023