Talent
Brokerage Ops
Soft Skills Can Produce Strong Results
By learning professionalism, critical thinking, and followership, Generation Z w...
April 1, 2025
Brokerage Ops
Broker Opportunities Abound in 2025
Even after four years of robust growth and profit, brokers have additional runwa...
April 1, 2025
Brokerage Ops
The New, New Generation in the Office
Generation Z could comprise one-third of the workforce by 2030. Employers would ...
March 3, 2025
Brokerage Ops
The AI-Enabled Insurance Broker
Incorporating automation into brokerage operations can enhance service excellenc...
March 3, 2025
Industry
Building Better Employee Resource Groups
Using the 4C Model to guide their work, ERGs can grow beyond offering “food, f...
January 15, 2025
Brokerage Ops
Building an Efficient Insurance Experience
Q&A with Mylo CEO David Embry and President and COO Belen Tokarski
January 15, 2025
Brokerage Ops
The Trouble With Benchmarking
There’s more than one metric to consider when assessing the size of your book ...
January 14, 2025
Brokerage Ops
Clear Communication Is the Key to Success
A tip from improv theater, among other tools, can help build a work environment ...
January 14, 2025
Industry
Our Most Read Articles of 2024
Leader’s Edge subscribers read dozens of articles published online in 2024, but they read these 10 articles the most
December 23, 2024
Industry
Council Foundation Scholar Spotlight
The next generation of insurance talent is here.
December 2, 2024