Talent

How They Learn Is How They’ll Work
Brokerage Ops How They Learn Is How They’ll Work
Learning environments offer signals about work habits that can slow or superchar...
January 21, 2026
Council Foundation Invests in New Talent
Brokerage Ops Council Foundation Invests in New Talent
The Foundation awards 84 academic scholarships to insurance brokerage interns.
December 1, 2025
AI for Smarter Work and Stronger Teams
Brokerage Ops AI for Smarter Work and Stronger Teams
Agencies incorporating artificial intelligence into operations now can increase ...
December 1, 2025
Benchmarking Data for Brokerage Operations
Brokerage Ops Benchmarking Data for Brokerage Operations
Results for The Council’s Second-Annual Operations Benchmarking Survey
October 31, 2025
Insurance-Focused College Students Weigh in on Employers
Brokerage Ops Insurance-Focused College Students Weigh in on Employers
Gamma Iota Sigma’s 2025 recruiting survey has key insights for insurance indus...
October 31, 2025
Talent Development Is Strategy
Brokerage Ops Talent Development Is Strategy
Advisory skills and AI fluency are no longer optional. How firms develop their p...
September 30, 2025
The Power of the Ripple Effect
Brokerage Ops The Power of the Ripple Effect
A small action, or even a kind word in passing, can have impacts that extend for...
September 30, 2025
Personal Lines with Curtis Barton
Podcasts Personal Lines with Curtis Barton
A conversation with the CEO of ALKEME
September 9, 2025
GROWing a Movement
Industry GROWing a Movement
In Marsh McLennan Agency regions across the country, Growth in Relationships and...
August 30, 2025
Personal Lines with Ed Cha
Podcasts Personal Lines with Ed Cha
A conversation with the Head of Global Insurance at Newfront.
July 29, 2025