Culture

View from a Helicopter
Brokerage Ops View from a Helicopter
To succeed in today’s confusing and complex environment, leaders must see what...
December 1, 2022
Characteristics of Leading a Human-Centered Culture
Podcasts Characteristics of Leading a Human-Centered Culture
A conversation with with Warren Wright, Second Wave Learning, and Farzin Farzad,...
November 1, 2022
Building a Human-Centered Culture
Brokerage Ops Building a Human-Centered Culture
Q&A with Warren Wright, Second Wave Learning, and Farzin Farzad, Critical Equity...
November 1, 2022
Anomie Is the Enemy
Brokerage Ops Anomie Is the Enemy
Now, more than ever, leaders must exhibit skills that might not come naturally, ...
September 29, 2022
Addressing Workforce Burnout, Adding Empathy to Claims Adjusting
Brokerage Ops Addressing Workforce Burnout, Adding Empathy to Claims Adjusting
Q&A with Mike Hoberman, North America President of TPA Solutions, and Pat Van Ba...
Sponsored By Crawford September 29, 2022
Ode to the Interns
Brokerage Ops Ode to the Interns
This year’s group was smart, lively and dynamic. If we’re lucky, we’ll be ...
September 1, 2022
The Three-Legged Stool of Sustainable Industry Leadership
Industry The Three-Legged Stool of Sustainable Industry Leadership
Q&A with Bryan Sanders, President, Markel Specialty
Sponsored By Markel September 1, 2022
Lessons in Change Management
Brokerage Ops Lessons in Change Management
Q&A with James Thom, Chief Product Officer, Vertafore
Sponsored By Vertafore September 1, 2022
Benefits Brokers on Client Recruitment and Retention Efforts
EBLF Benefits Brokers on Client Recruitment and Retention Efforts
Key takeaways from the latest survey
May 31, 2022
The Year of the Employee
Health+Benefits The Year of the Employee
The top five health and benefits trends in Q1 2022.
April 20, 2022