Culture

Brokerage Ops
View from a Helicopter
To succeed in today’s confusing and complex environment, leaders must see what...
December 1, 2022

Podcasts
Characteristics of Leading a Human-Centered Culture
A conversation with with Warren Wright, Second Wave Learning, and Farzin Farzad,...
November 1, 2022

Brokerage Ops
Building a Human-Centered Culture
Q&A with Warren Wright, Second Wave Learning, and Farzin Farzad, Critical Equity...
November 1, 2022

Brokerage Ops
Anomie Is the Enemy
Now, more than ever, leaders must exhibit skills that might not come naturally, ...
September 29, 2022

Brokerage Ops
Addressing Workforce Burnout, Adding Empathy to Claims Adjusting
Q&A with Mike Hoberman, North America President of TPA Solutions, and Pat Van Ba...
September 29, 2022

Brokerage Ops
Ode to the Interns
This year’s group was smart, lively and dynamic. If we’re lucky, we’ll be ...
September 1, 2022

Industry
The Three-Legged Stool of Sustainable Industry Leadership
Q&A with Bryan Sanders, President, Markel Specialty
September 1, 2022

Brokerage Ops
Lessons in Change Management
Q&A with James Thom, Chief Product Officer, Vertafore
September 1, 2022

EBLF
Benefits Brokers on Client Recruitment and Retention Efforts
Key takeaways from the latest survey
May 31, 2022

Health+Benefits
The Year of the Employee
The top five health and benefits trends in Q1 2022.
April 20, 2022