Culture

Joel Wood
Lifestyle Joel Wood
President, The Council, Washington, DC
September 27, 2023
Got a Minute?
Brokerage Ops Got a Minute?
The interruption culture is killing productivity and accelerating burnout.
August 30, 2023
Merging Companies, Cultures and Coverage
Brokerage Ops Merging Companies, Cultures and Coverage
Successfully integrating brokerages that are merging likely includes restructuri...
April 30, 2023
Tapping into the Power of Dissent
Brokerage Ops Tapping into the Power of Dissent
We need less harmony at work.
April 30, 2023
View from a Helicopter
Brokerage Ops View from a Helicopter
To succeed in today’s confusing and complex environment, leaders must see what...
December 1, 2022
Characteristics of Leading a Human-Centered Culture
Podcasts Characteristics of Leading a Human-Centered Culture
A conversation with with Warren Wright, Second Wave Learning, and Farzin Farzad,...
November 1, 2022
Building a Human-Centered Culture
Brokerage Ops Building a Human-Centered Culture
Q&A with Warren Wright, Second Wave Learning, and Farzin Farzad, Critical Equity...
November 1, 2022
Anomie Is the Enemy
Brokerage Ops Anomie Is the Enemy
Now, more than ever, leaders must exhibit skills that might not come naturally, ...
September 29, 2022
Addressing Workforce Burnout, Adding Empathy to Claims Adjusting
Brokerage Ops Addressing Workforce Burnout, Adding Empathy to Claims Adjusting
Q&A with Mike Hoberman, North America President of TPA Solutions, and Pat Van Ba...
Sponsored By Crawford September 29, 2022
Ode to the Interns
Brokerage Ops Ode to the Interns
This year’s group was smart, lively and dynamic. If we’re lucky, we’ll be ...
September 1, 2022