Culture
![Got a Minute?](https://www.leadersedge.com/wp-content/uploads/2023/08/shutterstock_2347864379-copy-1024x677.jpg)
Brokerage Ops
Got a Minute?
The interruption culture is killing productivity and accelerating burnout.
August 30, 2023
![Merging Companies, Cultures and Coverage](https://www.leadersedge.com/wp-content/uploads/2023/04/shutterstock_2262241167-1024x699.jpg)
Brokerage Ops
Merging Companies, Cultures and Coverage
Successfully integrating brokerages that are merging likely includes restructuri...
April 30, 2023
![View from a Helicopter](https://www.leadersedge.com/wp-content/uploads/2022/11/shutterstock_524856742-1024x695.jpg)
Brokerage Ops
View from a Helicopter
To succeed in today’s confusing and complex environment, leaders must see what...
December 1, 2022
![Characteristics of Leading a Human-Centered Culture](https://www.leadersedge.com/wp-content/uploads/2022/10/GettyImages-1359361394-1024x783.jpg)
Podcasts
Characteristics of Leading a Human-Centered Culture
A conversation with with Warren Wright, Second Wave Learning, and Farzin Farzad,...
November 1, 2022
![Building a Human-Centered Culture](https://www.leadersedge.com/wp-content/uploads/2022/10/1122_Feature_QA_intro-art.jpg)
Brokerage Ops
Building a Human-Centered Culture
Q&A with Warren Wright, Second Wave Learning, and Farzin Farzad, Critical Equity...
November 1, 2022
![Anomie Is the Enemy](https://www.leadersedge.com/wp-content/uploads/2022/09/shutterstock_1608558727-1024x690.jpg)
Brokerage Ops
Anomie Is the Enemy
Now, more than ever, leaders must exhibit skills that might not come naturally, ...
September 29, 2022
![Addressing Workforce Burnout, Adding Empathy to Claims Adjusting](https://www.leadersedge.com/wp-content/uploads/2022/09/shutterstock_2028573011-1024x682.jpg)
Brokerage Ops
Addressing Workforce Burnout, Adding Empathy to Claims Adjusting
Q&A with Mike Hoberman, North America President of TPA Solutions, and Pat Van Ba...
September 29, 2022
![Ode to the Interns](https://www.leadersedge.com/wp-content/uploads/2022/08/shutterstock_1016166301-1024x682.jpg)
Brokerage Ops
Ode to the Interns
This year’s group was smart, lively and dynamic. If we’re lucky, we’ll be ...
September 1, 2022